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Civil Service Pension with an average employer contribution of 27%
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About the job
Job summary
About us
More than half the UK working population rely on The Pensions Regulator (TPR) to regulate their retirement savings. With a career at TPR, youll be joining an organisation that will impact on millions of lives for decades to come.
Everyone at TPR plays an important role in helping to keep more than £2trn of savings safe. Were committed to bringing people into TPR who are ready to make a difference and put UK savers at the heart of what we do.
It is important to us that TPR remains a great place to work. We do all we can to help our people reach their full potential with learning, secondment, and development opportunities. We put our 900+ employees first, supporting flexible working and offer a diverse, lively, and inclusive environment. This includes our Disability Network, Family Network, LGBT+ Network (Proud), Minority Ethnic (ME) Network and Womens Network, which offer spaces to connect.
Our new corporate strategy outlines a bold and challenging vision of how pensions regulation should evolve to keep pace with a change in the scale and nature of the industry. We are at the start of that journey. Join us to find out what part you can play.
We operate a hybrid working model, subject to government guidelines, for this role the post holder will be expected to be office working 8 days per month.
Job description
Role
The pensions landscape is changing, and as a regulator we need to change with it. Whilst most pensions assets are still in defined benefit schemes, after the success of automatic enrolment, most pension savers are now within defined contribution schemes.
Across this landscape, our key priorities are to:
protect savers money by making schemes and employers comply with their duties.
enhance the pensions system through effective market oversight, influencing better practices.
support innovation in savers interests so that new products and services deliver good outcomes.
These all constitute a major shift in focus across TPR a shift from being a compliance focussed regulator, to being a more proactive and influential regulator, with effective market oversight and a greater focus on innovation. Internally, we need to instil greater collaboration, alignment, accountability, and a performance mindset to deliver this change, and to enhance our effectiveness and efficiency, underpinned by strong data and digital capability.
With a new CEO, we are moving forward on this exciting agenda, and are looking for a Chief Operating Officer to help to shape, drive and implement this change.
The Chief Operating officer at TPR plays an essential role in upholding the organisation’s core purpose, mission, and values. They lead with proactive oversight and advocate for pension savers. Central to this position is overseeing TPR’s financial well-being, especially in tandem with the CEO’s duties as Chief Accounting Officer. They ensure the responsible use of public funds in line with guidelines from the Cabinet Office, DWP, and other related bodies. This role requires careful financial decision-making in line with TPR’s efficiency goals and the smooth operation of key corporate services such as Facilities, Procurement, and Governance, Risk & Assurance. Success hinges on collaborating closely with TPRs leadership to ensure both financial targets and TPRs service delivery standards, priorities and objectives are met.
Responsibilities
You will:
Serve as a key member of TPR’s Board, contributing strategic insights, recommendations, and expertise to shape organisational policies and strategies.
Engage as an Executive Committee member, ensuring effective collaboration between the Executive Committee and the Board, and taking ownership of internal risks affecting the function.
Foster alignment, consistency, and collaboration across teams and directorates to ensure unified efforts towards TPRs goals and maintain a culture of accountability.
Instil a performance-driven mindset, focusing on exceeding service levels and targets while continuously improving regulatory practices and outcomes.
Oversee TPR’s financial strategies, annual reporting, budgeting, compliance, and the development of high-performing teams within the Central Operations function.
Ensure governance adherence, effective risk management, complaints handling, and transparent reporting while driving continuous improvements in structures and processes.
Optimise procurement processes, supplier relationships, and facilities management to ensure cost-effectiveness, compliance, safety, sustainability, and efficiency across TPR.
Person specification
Essential and Desirable Criteria
Extensive experience in stakeholder management, relationship building, and engagement, preferably within the pensions or financial services sector.
Strong understanding and experience of developing a high performing central operations team.
Proven track record of driving effective collaboration, partnerships, and engagement initiatives with diverse stakeholders.
Excellent communication and influencing skills, with the ability to navigate complex and sensitive situations.
Change management expertise, with experience in leading and implementing organisational changes.
Customer service mindset, with a focus on delivering exceptional service and support to stakeholders.
Leadership capabilities, inspiring and motivating teams to achieve common goals.
Proven experience of strategic planning, particularly in respect of people and resources.
Benefits
£40,499 towards you being a member of the Civil Service Defined Benefit Pension scheme.
Find out what benefits a Civil Service Pension provides.
Salary and benefits
As well as a salary of £149,999, we offer:
Civil Service Pension arrangements, which are recognised as some of the best in the pensions world
discretionary bonus arrangements
access to performance related pay progression
30 days annual leave provision
flexible working arrangements
development opportunities
enhanced parental leave arrangements
a free employee assistance programme
an excellent office location in Brighton.
Things you need to know
Selection process details
How to apply
To apply please email recruitmentteam@tpr.gov.uk quoting role reference number 173933 along with:
a summary letter with details of how your skills and experience meet the essential criteria
a copy of your CV
details of your notice period
Current employees in their first 12 months of employment who want to apply for this vacancy should first contact their line manager to discuss their application.
We are an inclusive employer and offer equal opportunities regardless of an individuals age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex, and sexual orientation.
As a Disability Confident employer, were committed to the recruitment, employment, retention, and development of people with disabilities, and to improving their employment opportunities. Candidates who declare that they have a disability and who meet the essential criteria for the job will be offered an interview.
If you want your application to be considered as part of a job share, please apply with the hours you are available to work.
In accordance with Home Office guidance, the successful candidate will be required to provide their right to work in the UK before they start employment. Unfortunately, TPR is not able to offer sponsorship at the time. TPR is a UK-based organisation with a working location in Brighton, candidates must live in the UK to be employed by us.
The Pensions Regulator is an arms length government body and part of the public service.
Any offer of employment will be subject to the receipt of satisfactory background screening checks and criminal record checks (BPSS).
If you have any queries about this role, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please email recruitmentteam@tpr.gov.uk.
Feedback will only be provided if you attend an interview or assessment.
Security
Nationality requirements
Working for the Civil Service
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission’s recruitment principles (opens in a new window).
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Contact point for applicants
Job contact :
- Name : Recruitment Team
- Email : recruitmentteam@tpr.gov.uk
Recruitment team
- Email : recruitmentteam@tpr.gov.uk
