Business Support Manager


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Details

Reference number

327414

Salary

£38,250 – £42,250
A
Civil Service Pension
with an average employer contribution of 27%

Job grade

Higher Executive Officer

Contract type

Permanent

Business area

CO – Civil Service Commission – The Civil Service Commission (CSC) is an Arms-Length Body of the Cabinet Office and is independent from Government. CSC’s secretariat serves three organisations all working across senior levels of the Civil Service, Government and Public Appointments:

Type of role

Administration / Corporate Support
Digital
Finance
Other

Working pattern

Full-time

Number of jobs available

1

Contents

London

Job summary

The Strategy, Finance and Corporate Services team is a small dynamic team providing a range of crucial business and operational support to the secretariat, Commissioners and other senior stakeholders, improving processes and ensuring compliance with finance and governance regulations.

The team manages the budget for all three organisations, on boarding and induction of new starters, and provides support to the governance structures including the Commissioners’ board and the Audit and Risk Committee.

You will be joining a diverse, collaborative team that aspires to be proactive, professional and positive in all that we do. At the Commission you will be working closely with the Corporate Services Manager and Finance Officer on a wide range of financial and corporate tasks, from providing accurate financial forecasts and advising our Commissioners on expenses, to administrative tasks, governance support, contract management and on boarding of new staff.

We are looking for people with transferable skills and a keen interest in delivering quality business support and a real passion and ability to make a difference. Your learning, development and career growth journey doesn’t end when you join the Commission; it’s just getting started.

Job description

There are plenty of opportunities to get involved in improvement initiatives and working groups across the secretariat. You will work closely with the team at all levels to fulfil corporate requirements and build and maintain capability levels. Your role will also include:

  • Working with the team to manage the Commission’s finances, including preparation of the Commission’s accounts for audit, monthly meetings with finance business partners in the Cabinet Office, providing up to date financial forecasts for the Chief Executive and Accounting Officer and for the Audit and Risk Committee, ensuring accurate payment of Commissioners and managing the payroll contract.
  • A key activity will be working with the Corporate Services Manager on the Annual Report and Accounts, from concept and design to publication.
  • Advising on governance arrangements for the Commission’s Audit and Risk Committee meetings and acting as secretary in the absence of the Corporate Services Manager. Supporting the other members of the team in implementing audit recommendations.
  • Publishing updates on the Commission’s website, ensuring the information on the website, ensuring the information on the website is accurate and up to date and managing the website contract.
  • Providing support with communications and event organising.
  • Supporting the Corporate Service Manager with on boarding new starters and internal recruitment.
  • Working with the team and our sponsors to improve and develop corporate and financial processes.
  • Deploying excellent communication skills to a range of senior stakeholders, including our Commissioners and Committee members, with the ability to explain financial information in a clear and transparent way.
  • Supporting the Strategy, Finance and corporate Service team and the wider Civil Service Commission when required.

Person specification

Essential Criteria

  • You will be comfortable working with figures and have a good understanding of budgets and financial forecasts.
  • You have strong interpersonal and communication skills and the ability to interact confidently and professionally with a range of stakeholders; at all levels including the most senior.
  • Strong organisational skills and personal resilience with the ability to balance multiple competing priorities, work with flexibility, often under pressure, ensuring that progress continues, and key customers and stakeholders are kept informed.
  • Critical thinking and analytical skills to make judgements based on evidence within a framework of codes and guidance.
  • Ability to contribute to a positive team culture, being an ambassador for ACOBA, OCPA and the Civil Service Commission secretariat.
  • You will be comfortable using IT, including Microsoft, Outlook, Google Docs and Gmail.

Behaviours

We’ll assess you against these behaviours during the selection process:

Alongside your salary of £38,250, Cabinet Office contributes
£10,327 towards you being a member of the Civil Service Defined Benefit Pension scheme.

Find out what benefits a Civil Service Pension provides.
  • Learning and development tailored to your role.
  • An environment with flexible working options.
  • A culture encouraging inclusion and diversity.
  • A Civil Service Pension which provides an attractive pension, benefits for dependants and average employer contributions of 27%.
  • A minimum of 25 days of paid annual leave, increasing by one day per year up to a maximum of 30.

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Strengths.

Application process

You will be required to provide evidence in the form of four 250 word statements on the following four Behaviours in your application for the role:

1. Managing a Quality Service (Lead)

2. Communicating and Influencing

3. Delivering at Pace

4. Leadership

Should a large number of applications be received, an initial sift may be undertaken using the lead Behaviour, ‘Managing a Quality Service’. Candidates who pass the initial sift may be progressed to a full sift, or progressed straight to assessment/interview.

Selection process

For shortlisted candidates, the Behaviours and a selection of ‘Strengths’ will be assessed at the interview. You will be scored on Behaviours and Strengths and appointments will be made on merit order.

Expected timeline (subject to change)

Expected sift date – 12 December 2023
Expected interview date/s – 21& 22 December 2023
Interview location – 1 Horse Guards Road, London

Further information

Please note terms and conditions are attached. Please take time to read the document to determine how these may affect you.

A reserve list may be held for a period of 12 months from which further appointments can be made.

Any move to Cabinet Office from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk

Please note that this role requires CTC clearance, which would normally need 3 years’ UK residency in the past 3 years. This is not an absolute requirement, but supplementary checks may be needed where individuals have not lived in the UK for that period. This may mean your security clearance (and therefore your appointment) will take longer or, in some cases, not be possible. 

Please be aware the levels of national security clearance are changing which may impact on the level needed for this role by the time of appointment. All efforts will be made to keep candidates informed of any changes and what that will mean in terms of vetting criteria. For more information please See our vetting charter

If successful and transferring from another Government Department a criminal record check may be carried out.

In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service or Disclosure Scotland on your behalf.

However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct. If you will be doing this, please advise Government Recruitment Service of your intention by emailing Pre-EmploymentChecks.grs@cabinetoffice.gov.uk stating the job reference number in the subject heading.

New entrants are expected to join on the minimum of the pay band.

Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment. 

A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.

This role is full time only. Applicants who wish to work an alternative pattern are welcome to apply however your preferred working pattern may not be available and you should discuss this with the vacancy holder before applying.

Reasonable adjustments

If a person with disabilities is put at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes. 

If you need a change to be made so that you can make your application, you should: 

  • Contact Government Recruitment Service via cabinetofficerecruitment.grs@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs. 
  • Complete the ‘Assistance required’ section in the ‘Additional requirements’ page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you’re deaf, a Language Service Professional.

If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the ‘contact point for applicants’ section.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.
Successful candidates must meet the security requirements before they can be appointed. The level of security needed is counter-terrorist check (opens in a new window).See our vetting charter (opens in a new window).
People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

  • UK nationals
  • nationals of the Republic of Ireland
  • nationals of Commonwealth countries who have the right to work in the UK
  • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
  • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
  • individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
  • Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission’s recruitment principles (opens in a new window).

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.
The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).
Once this job has closed, the job advert will no longer be available.
You may want to save a copy for your records.

Contact point for applicants

Job contact :

  • Name : Heidi Ferguson
  • Email : heidi.fergsuon@csc.gov.uk

Recruitment team

  • Email : cabinetofficerecruitment.grs@cabinetoffice.gov.uk

Further information

Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. If you feel that your application has not been treated in accordance with the Recruitment Principles, and wish to make a complaint, then in the first instance you should contact Government Recruitment Service by email at : cabinetofficerecruitment.grs@cabinetoffice.gov.uk

If you are not satisfied with the response you receive, then you can contact the Civil Service Commission at info@csc.gov.uk. For further information on the Recruitment Principles. and bringing a complaint to the Civil Service Commission, please visit their website at: https://civilservicecommission.independent.gov.uk.

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