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Civil Service Pension with an average employer contribution of 27%
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About the job
Job summary
We promote the interests of British citizens, safeguard the UK’s security, defend our values, reduce poverty and tackle global challenges with our international partners.
Job description
Main Purpose of Job
The primary function of Estate Operations (EO) is to provide a safe, compliant, agile estate for all governmental departments and Partners Across Government (PAG). The team consists of approximately 52 members of staff with approximately 50% of staff being based overseas. EO is the FCDOs Intelligent Client Function (ICF) and Subject Matter Experts (SME) for all aspects of estate operations, estate operational policy, operational compliance/health and safety, contract management in the Facilities Management (FM) space and estate whole of life asset replacement programmes. EO is responsible for management of the regional outsourced Total Facilities Management contracts and manages the forward maintenance register, delivering small projects for safety and life cycle replacement.
The successful candidate will be responsible for optimising the efficiency and effectiveness of service delivery and day-to-day operations of the Hanslope Park site, applying governance to FM Service delivery, leading on hard services and line-managing responsibilities for soft services. They will ensure that the site meets all FCDO policies and procedures, the site infrastructure remains operational with an emphasis on critical facilities and infrastructure compliance with its readiness and reliability needs. They will be the operational FM Subject Matter Expert for Hanslope Park and work with EO colleagues to ensure the FCDO UK Estate maintains the correct operational and security posture and infrastructure to meet the specifications, policies and standards as specified by the FCDO Policies and Procedures and contractual obligation.
The successful candidates primary function is to ensure consistent and thorough compliance with: financial accountability and public sector expenditure and value for money, adherence to and discharging all health & safety requirements and policies, operational and contractual requirements and obligations are met and where possible exceeded. They will ensure continuous performance improvement is achieved as agreed and actively manage and build on the customer/service provider relationship.
Roles and Responsibilities
The successful candidate will:
- Work closely with the Estate Operations UK finance lead to ensure monthly reporting and forecasting is completed for the service delivery and expenditure at Hanslope Park.
- Day-to-day management of the service providers and liaison with wider FCDO colleagues and tenants in Hanslope Park to ensure the day-to-day provision of the services adjusts to meet short notice changes and requirements.
- Support delivery of the Forward Maintenance Register project portfolio to prioritise investment and shape the project scopes for delivery against time and budget.
- Responsibility for monitoring and challenging quality of delivery with the FM service providers against agreed Key Performance Indicators, tracking trends to ensure that customer service standards and contracted performance levels are maintained, driving continuous improvement.
- Provide assurance to FCDO that relevant departmental compliance for health and safety, security, environmental, sustainability and legal policy are adhered to.
- Acting as the focal point of escalation for concerns regarding delivery of the FM service contract and operational state of preparedness for the Hanslope Park Estate.
- Participate in operational performance meetings with the relevant service partners and stakeholders to ensure operational, financial, and H&S governance is maintained, transparent and recorded.
- Line management of the Assistant Facilities Manager for Hanslope Park providing guidance, mentoring and day to day supervision as required.
Person specification
It is essential in your application that you provide evidence and proven examples in each of the following Minimum Criteria, the Behaviours and the Technical question as far as you are able to do so. These responses will be further developed and discussed with those candidates invited for interview.
Minimum Criteria
- An understanding of budgetary allocation, spend and financial reporting including revenue (RDEL) vs capital (CDEL).
- Understanding of statutory compliance requirements in relation to Facilities Management and UK legislation.
- Detailed working knowledge of operating an estate to maintain and work in secure environment.
- Experienced in the principles of Project and Contract Management for service delivery under a New Engineering Contract (NEC) form.
- A strong understanding of UK Health and Safety regulatory requirements as applicable to the built environment and an operational estate.
Behaviours
We’ll assess you against these behaviours during the selection process:
We only ask for evidence of these behaviours on your application form:
- Communicating and Influencing
- Making Effective Decisions
Technical skills
We’ll assess you against these technical skills during the selection process:
- You will also be asked Motivation questions at the interview.
Benefits
£11,947 towards you being a member of the Civil Service Defined Benefit Pension scheme.
Find out what benefits a Civil Service Pension provides.
· 25 days Annual Leave per annum.
· 9 days Public and Privilege holidays per annum.
· Learning and Development tailored to your role.
See the attached candidate pack.
Things you need to know
Selection process details
Please see the attached candidate pack for the selection process details.
Reasonable Adjustment
If a person with disabilities is put at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes.
If you need a change to be made so that you can make your application, you should:
Contact Government Recruitment Service via fcdorecruitment.grs@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs.
Complete the Assistance required section in the Additional requirements page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if youre deaf, a Language Service Professional.
Further Information
A reserve list may be held for a period of 12 months from which further appointments can be made.
Any move to FCDO from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk
New entrants are expected to join on the minimum of the pay band.
Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicants details held on the IFD will be refused employment.
A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.
If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the ‘Contact point for applicants’ section.
This role is full time only. Applicants who wish to work an alternative pattern are welcome to apply however your preferred working pattern may not be available and you should discuss this with the vacancy holder before applying.
Feedback will only be provided if you attend an interview or assessment.
Security
Nationality requirements
Working for the Civil Service
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission’s recruitment principles (opens in a new window).
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Contact point for applicants
Job contact :
- Name : FCDO Recruitment Team
- Email : fcdorecruitment.grs@cabinetoffice.gov.uk
Recruitment team
- Email : fcdorecruitment.grs@cabinetoffice.gov.uk