Apply Now
Details
Reference number
Salary
Civil Service Pension with an average employer contribution of 27%
Job grade
Contract type
Type of role
Working pattern
Number of jobs available
Contents
Location
About the job
Job summary
We promote the interests of British citizens, safeguard the UK’s security, defend our values, reduce poverty and tackle global challenges with our international partners.
Job description
Main Purpose of Job
The successful candidate will be the operational lead overseeing the governance of all outsourced security contracts. They will ensure service delivery meets the required standards through effective monitoring, stakeholder engagement and Key Performance Indicators (KPI) implementation. They will also be responsible for governance of spend in relation to contracted services, reactive repairs and life cycle replacement of security assets.
The role requires stakeholder engagement internally, with Security and Commercial colleagues and externally, with the Government Property Agency, contracted service partners and wider government stakeholders.
The successful candidate will be expected to be the operational security Subject Matter Expert and work with Estate Operations colleagues to ensure the FCDO UK Estate maintains the correct security posture and infrastructure to meet the specifications, polices and standards as specified by the Departments security specialists.
The successful candidate will also be expected to be flexible and able to contribute as necessary across other soft and hard Facilities Management (FM) service streams.
The role will report to the FM Manager (London Estate).
Roles and Responsibilities
- Day-to-day management of the FCDO security guarding service contract with G4S and to be the liaison with Security policy experts to ensure the day to day provision of the services adjusts to meet short notice changes and requirements.
- Day-to-day management of FCDO maintenance contracts delivering planned and reactive maintenance services to all physical security assets across the UK Estate.
- Responsibility for monitoring performance of security guarding and physical security maintenance contracts against agreed Key Performance Indicators tracking trends to ensure that customer service standards are maintained in accordance with service level agreements.
- Work closely with Estate Operations and Commercial colleagues as well as the wider FCDO Commercial category leads to achieve maximum return on investment and ensure compliance to governmental procurement / commercial standards.
- Participate in operational performance meetings with the relevant service partners and stakeholders to ensure operational, financial, and Health & Safety governance is maintained, transparent and recorded.
- Establish a strong working relationship with Departmental security specialists to deliver an effective and efficient security service in order to protect staff, information, assets, buildings and key infrastructure.
- Drive engagement with service providers on capital projects to focus on life cycle asset management and ensure continued building functionality for both project delivery and whole life cycle.
- Act as the Subject Matter Expert for Estate Operations advising on best practice and the appropriate security posture commensurate with the risks identified through analysis of security threats.
Person specification
It is essential in your application that you provide evidence and proven examples in each of the following Minimum Criteria, the Behaviours and the Technical question as far as you are able to do so. These responses will be further developed and discussed with those candidates invited for interview.
Minimum Criteria
- Demonstrable relevant experience of working in a similar operational capacity and able to evidence successful outcomes.
- Demonstrable experience of integrating safety and security policies with business operations.
- Demonstrable experience of managing Facilities Management service contracts.
- Recognised qualification in Facilities Management/Contracts and/or Operational Security management.
Behaviours
We’ll assess you against these behaviours during the selection process:
We only ask for evidence of these behaviours on your application form:
- Communicating and Influencing
- Making Effective Decisions
Technical skills
We’ll assess you against these technical skills during the selection process:
- You will also be asked Motivation questions at the interview.
Benefits
£11,947 towards you being a member of the Civil Service Defined Benefit Pension scheme.
Find out what benefits a Civil Service Pension provides.
· 25 days Annual Leave per annum.
· 9 days Public and Privilege holidays per annum.
· Learning and Development tailored to your role.
See the attached candidate pack.
Things you need to know
Selection process details
Please see the attached candidate pack for the selection process details.
Reasonable Adjustment
If a person with disabilities is put at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes.
If you need a change to be made so that you can make your application, you should:
Contact Government Recruitment Service via fcdorecruitment.grs@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs.
Complete the Assistance required section in the Additional requirements page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if youre deaf, a Language Service Professional.
Further Information
A reserve list may be held for a period of 12 months from which further appointments can be made.
Any move to FCDO from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk
New entrants are expected to join on the minimum of the pay band.
Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicants details held on the IFD will be refused employment.
A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.
If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the ‘Contact point for applicants’ section.
This role is full time only. Applicants who wish to work an alternative pattern are welcome to apply however your preferred working pattern may not be available and you should discuss this with the vacancy holder before applying.
Feedback will only be provided if you attend an interview or assessment.
Security
Nationality requirements
Working for the Civil Service
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission’s recruitment principles (opens in a new window).
Apply and further information
You may want to save a copy for your records.
Contact point for applicants
Job contact :
- Name : FCDO Recruitment Team
- Email : fcdorecruitment.grs@cabinetoffice.gov.uk
Recruitment team
- Email : fcdorecruitment.grs@cabinetoffice.gov.uk