Apprentice Emergency Preparedness Administrator

An exciting opportunity has arisen within the National Response Centre at UKHSA for the role of an administrative apprentice.  

The National Response Centre is responsible for coherence and coordination of situational awareness and preparedness to effectively respond to incidents, response to incidents and recovery from incidents.

The successful post holder will receive training in the areas of administration, organisational skills, minute taking and diary management along with undertaking the Level 3 qualification in Business Administration.

It is essential for candidates to be educated to GCSE level in English and Maths at grade C (4) or above or other equivalent qualification. Some experience in an administrative role is desirable but not essential.

The Apprentice Emergency Preparedness Administrator will work within the National Response Centre (NRC) to provide administrative support towards the management and co-ordination of UKHSA’s national response to public health incidents and in the lessons identified process following these incidents.

They will work together with all members of the National Response Centre team and the wider EPRR Directorate to provide an accurate and effective administrative support service. They will be expected to work flexibly as part of a multi-disciplinary team providing a wide range of specific administrative duties.

The post holder will work with colleagues who are based across the country at different sites and/or who work remotely. 

Your key responsibilities will include:

• To provide administrative support to the National Response Centre Team and other emergency response functions/staff as required, including diary management, dealing with emails, travel arrangements, booking accommodation, arranging and taking minutes of meetings
• To be responsible for the development and maintenance of information databases of emergency plans, contacts and other relevant information
• To utilise modern office technology for the efficient delivery of administrative and clerical duties associated with exercise and/or training events
• In the event of an incident where an incident is stood up – assist in its setting up, and thereafter, fulfil an operational role within it
• Undertake project work as required

Location

This role will be based in London or Porton Down.

UKHSA offers hybrid working for its employees – Any opportunities for informal hybrid working, including whether a hybrid working arrangement is suitable, will be discussed with you prior to you taking up your post. This will be determined primarily by business needs and in line with departmental policies for flexible working.

Some occasional business travel will be required to London, (if this is not already the postholder’s base location).

Currently this requires working from an allocated UKHSA base location for 60% of your contracted time as a minimum.

The specifics of which day/s of the week you will work from your allocated UKHSA base location, will be agreed with the line manager.

Please be aware that this role can only be worked from within the UK and not overseas. Relocation expenses are not available.

Essential criteria

• Educated to GCSE level in English and Maths at grade C (4) or above or other equivalent qualification
• Communicate clearly and concisely both orally and in writing. Take time to consider the best communication channel to use for the audience, making the best of digital resources available
• Understand that bullying, harassment and discrimination are unacceptable
• Talk to relevant people to get advice and information when unsure how to proceed
• Ability to follow guidance, policies and processes, including handling sensitive and confidential data
• Ability to handle telephone enquiries and receive visitors
• Able to work well as part of a team

Desirable criteria

• Experience handling sensitive and/or confidential data
• Experience of arranging meetings and supporting events and taking minutes Experience of working in an office environment
• IT skills and Microsoft Office experience, including Word, Outlook, Excel
• Ability to prioritise work and work with minimal supervision, producing work that is accurate in a timely fashion, whilst multi-tasking and working in a busy environment
• Commitment to a development programme and work towards achieving the Level 3 Business Administration apprenticeship qualification

• Learning and development tailored to your role
• An environment with flexible working options
• A culture encouraging inclusion and diversity
• A Civil Service pension with an average employer contribution of 27%

Job contact :

• Name : Recruitment Team
• Email : Recruitment@ukhsa.gov.uk

Recruitment team

• Email : Recruitment@ukhsa.gov.uk