External Messenger

Use all your skills as you support our global mission

When you join us as an External Messenger, you’ll have a vital role to play in the UK Government’s response to world events as you courier passports, visas and other important documents for our overseas network, support Ministers with the delivery and collection of their Ministerial boxes and perform a range of chauffeuring duties. Undertaking the full range of hands-on driving tasks, including loading, and unloading heavy items, you’ll have regular contact with high level officials and politicians, and visit some of the government’s most important buildings, sites and departments.

Committed to maintain the security and integrity of the consignments you’re responsible for, and dedicated to delivering on time and to the highest standards, you’ll follow our organisational guidelines and standards, and always maintain a safe working environment. You may be required to substitute for the line manager during their absence, work that will involve assisting with the production of rosters and responding to mailbox enquiries. We’ll also expect you to look after the vehicle you drive, including checking tyres, fuel, oil, water and its cleanliness and overall condition, and report any issues or defects to your manager.

Deliver a professional and adaptable service to our high profile stakeholders

With a strong customer focus, your positive, optimistic and ‘can-do’ attitude will allow you to work well under pressure and solve any problems that come your way. You could be chauffeuring some extremely important and high-profile passengers, so you’ll have highly professional, discreet and adaptable communication and interpersonal skills. With a clean UK driving licence, you should be capable of driving both cars and vans, and although an HGV licence isn’t essential, it could come in handy for some duties.

You should have a thorough understanding of driver regulations and the UK law for road users, and a good knowledge of the Greater London area would be an advantage. It’s also important that you’re computer literate and prepared to work within 24 hour, 7 day shift patterns, including public holidays and a 1 week night shift every 6 weeks.

Grow your career in the biggest way possible

When you join us, you’ll be contributing to protecting the nation’s interests at home and overseas – but how will we help you in return? As well as a competitive salary, generous holiday entitlement and Civil Service pension, we’ll also support your development with training opportunities to help you advance your career with us. Our offices have an on-site gym, restaurant and recently refurbished outside work space, and we offer interest-free loans on season tickets and bikes to help you get there. It’s a superb package of benefits as you help us to protect our assets around the world.

All our employees have to be security cleared before being appointed, so you’ll need to undergo a vetting process as part of your application. You can find out more about vetting on our website.

To find out more about us and what a career with FCDO Services can offer you, please visit: fcdoservicescareers.co.uk

It takes a diverse team to protect a diverse world.

The vital work we do takes an incredible community of colleagues with different skills, backgrounds, cultures and identities. We support every individual, so that you always know you’re welcome and valued. It’s what makes us a Disability Confident employer. And why we’re recognised as a ‘Carer Confident’ workplace. And it’s how you know you’re joining an inspiring, inclusive organisation.

London based posts attract a Location Allowance of £5,000 per annum.

FCDO Services are regulated by the Civil Service Commission.

Professional and adaptable communication skills 

Self-sufficient, adaptable, can use own initiative and asks for 
help to resolve issues when required

Willing and able to work flexibly within established shift 
patterns

External Messengers only:

Hold relevant driving licenses; max. of 3 penalty points for 
driving infringements

Knowledge of UK law for road users and good understanding 
of driver regulations

Alpha. This is a defined benefit occupational pension scheme. As your employer we also make a substantial contribution.

•    Partnership pension account. This is a stakeholder pension with a contribution from us. How much we pay is based on your age. We pay this regardless of whether you choose to contribute anything. You do not have to contribute but, if you do, we will also match your contributions up to 3% of your pensionable earnings. The contributions are in addition to the age-related employer contribution mentioned above.

•    A leave allowance of 25 days per annum 

•    9 days per annum public and privilege days

The Civil Service pension arrangements form an important part of the pay and reward package we offer our employees.  If you join the pension arrangements we will contribute a significant amount of money to your pension. Further information regarding both pension options can be found at the following link http://www.civilservice.gov.uk/pensions

Job contact :

• Name : Resourcing Team
• Email : fcdoservices.recruitment@fcdo.gov.uk

Recruitment team

• Email : fcdoservices.recruitment@fcdo.gov.uk