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About the job
Job summary
Summary
The Criminal Injuries Compensation Authority (CICA) is an Executive Agency of the Ministry of Justice (MoJ). We are a team of over 300 people, with an office base in central Glasgow.
We are proud to provide government funded compensation for victims of violent crime across Great Britain, according to rules set out by Parliament in the Criminal Injuries Compensation and Victims of Overseas Terrorism Schemes. As a cross-border authority, we administer these Schemes on behalf of the Ministry of Justice in England & Wales and for the Scottish Government.
This position is based at CICA Alexander Bain House, Glasgow, G2 8JQ
Job description
Person specification
As the Deputy Chief Executive Officer (DCEO) of CICA, you will be at the forefront of ensuring CICA delivers our mission to deliver a sensitive, trauma-informed service which is fair and accurate, and makes efficient use of our resources.
You will be part of the senior leadership team at CICA as we rise to the challenges of managing higher claims volumes, drive forward our commitments to continuous improvement and make greater use of modern digital technologies to enhance applicant experience and improve our efficiency.
Key Responsibilities include:
- Development of operational strategy and initiatives to drive improved customer experience,
- Ensuring robust plans are in place across your area of responsibility to deliver CICAs business plan objectives and agreed outcomes.
- Facilitating the delivery of continuous improvement and business transformation objectives informed by data analysis, feedback and expert functional partners.
- Fulfilment of activities contributing to internal governance, counter fraud, risk management and reporting in liaison with MoJ functional providers.
- Personal contribution to senior leadership and engagement which maintains a strong connection of our people to purpose and cultural values.
- Representing CICA at meetings within CICA, Ministry of Justice, with other government departments and stakeholders.
- Deputising for the CEO in senior level meetings within CICA, MoJ and with key partners and stakeholders, as required.
We encourage applications from people from all backgrounds and aim to have a workforce that represents the wider society that we serve. We pride ourselves on being an employer of choice. We champion diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued and a sense of belonging. To find out more about how we do this visit: https://www.gov.uk/government/organisations/ministry-of-justice/about/equality-and-diversity.
Please view our candidate information pack for full details about the role, key responsibilities person specification, and the criteria you will be assessed against throughout the recruitment process. If you are interested in this important opportunity, and feel that you meet the criteria, we would welcome your application.
Behaviours
We’ll assess you against these behaviours during the selection process:
Benefits
- Access to learning and development
- A working environment that supports a range of flexible working options to enhance your work life balance
- A working culture which encourages inclusion and diversity
- A Civil Service pension with an average employer contribution of 27%
- Annual Leave
- Public Holidays
- Season Ticket Advance
For more information about the recruitment process, benefits and allowances and answers to general queries, please click the below link which will direct you to our Candidate Information Page.
Link: https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ
Things you need to know
Selection process details
For full details of the Selection Process and Recruitment Timeline, please view the Candidate Information pack.
Feedback will only be provided if you attend an interview or assessment.
is the period of time a Senior Civil Servant is expected to remain in the same post to enable them
to deliver on the agreed key business outcomes. The assignment duration also supports your career through
building your depth of expertise.
As part of accepting this role you will be agreeing to the expected assignment duration set out above.
This will not result in a contractual change to your terms and conditions.
Please note this is an expectation only, it is not something which is written into your terms and
conditions or indeed which the employing organisation or you are bound by. It will depend on your
personal circumstances at a particular time and business needs, for example, would not preclude any
absence like family friendly leave. It is nonetheless an important expectation, which is why we ask you
to confirm you agree to the assignment duration set out above.
Security
Nationality requirements
Working for the Civil Service
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission’s recruitment principles (opens in a new window).
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Contact point for applicants
Job contact :
- Name : SCS Recruitment Team
- Email : scsrecruitment@justice.gov.uk
Recruitment team
- Email : scsrecruitment@justice.gov.uk
Further information
