Administrative Officer – ADI Approvals & Decisions

This is a fantastic opportunity within the ADI Approvals and Decisions team. We are looking for an Administrative Officer who can take responsibility for a range of ADI tasks – You will be working closely with a variety of colleagues to deliver and process registration from the first application and throughout the registration of an instructor.

Responsibilities include, but are not limited to:

• Processing all applications including initial applications, trainee licences, first registration, renewal, re-registration and dealing with all related queries
• Obtaining representations from instructors and making evidence-based recommendations to the Registrar for second trainee licence applications, non-compliance with conditions of first trainee licences and standards check refusal or failure
• Dealing with notifications of ADI’s driving convictions and issue appropriate warnings or refer to the Fit and Proper team as appropriate
• Assisting the appeals Manager to collate all evidence for statements of case and appeal hearings
• Processing removals from the Register, including requests for refunds and ex gratia payments
• Dealing with telephone, email and written enquiries about registration promptly
• Prompting digital by default by encouraging and assisting instructors to update their details and make applications online as first option
• Following the agreed process on receipt of notification from ADIs who are unable to instruct due to ill health or maternity
  
• Dealing with the administrative process for ADIs who wish to resign from the Register

  For more information about the role and responsibilities please see the attached Candidate Pack.
  

We are searching for someone who has:

• Excellent organisational and Administrative skills.
• Great communication skills and is able to communicate effectively with individuals across teams and at various levels. 
• The ability to interpret regulation and legislation. 
• Good knowledge of IT systems, particularly Word, Excel and email applications – with associated keyboard skills.
  

Additional Information 

This post is offered on a Fixed Term Appointment (FTA) basis to complete a finite piece of work. However, there could be potential of permanency.  

Permanent Civil Servants will not be expected to change their employment status from permanent to fixed term appointment.

Internal applicants will be appointed on inward loan and subject to the terms of the agreed inward loan agreement. The expectation is that you will return to your previous post at the end of the loan period, which will need to be agreed with your line manager in advance.   

If you’re employed by a non-departmental public body (NDPB) by moving jobs this will involve a change of employer and you may break the statutory rules on continuity of employment.

This role will be based in Nottingham where your presence at this location will form part of the working arrangements agreed with you. We operate a hybrid working model with the expectation that you will spend a minimum 60% on a DVSA site or on official business giving you greater flexibility about where and when you work.

You will receive a full training whilst in post of the legal requirements that are involved with a regulatory scheme such as this.

Please take note that DVSA does not hold a UK Visa & Immigration (UKVI) Skilled Worker License sponsor and are unable to sponsor any individuals for Skilled Worker Sponsorship.

About Us

The Driver and Vehicle Standards Agency (DVSA) helps keep Britain moving, safely and sustainably.

We do this by helping people through a lifetime of safe and sustainable journeys, helping them keep their vehicles safe to drive, and protecting them from unsafe drivers and vehicles.

We’re working hard to:

• Make roads safer
• Improve services for our customers
• Make road transport greener and healthier
• Harness the potential of technology and data
• Grow and level up the economy

We’re committed to giving all our colleagues purpose, professionalism and pride in what we do. We work in supportive, diverse and inclusive teams where everyone is valued. You can grow, develop and progress, and make a real difference to society.

We pride ourselves as being an employer of choice and welcome and encourage applications from everyone, such as ethnic minorities, women, disabled people and those who identify as LGBT+.

To find out more about how we champion diversity and inclusion in the workplace and making DVSA a great place to work visit our Careers website.

We’ll assess you against these behaviours during the selection process:

• Working Together
• Delivering at Pace
• Making Effective Decisions

• An environment with flexible working options where we encourage a great work-life balance
• Exceptional pension with an employer contribution of an average of 27%
• Generous Annual Leave – 25 days holiday, increasing by 1 each year of service, up to 30
• 8 Bank Holidays plus an additional Privilege Day to mark the King’s birthday
• Latest IT and Tech devices
• A culture encouraging inclusion and diversity with a range of staff communities to support all our colleagues
• Excellent learning and development tailored to your role including paid apprenticeships up to Masters level
• Wide range of discounts schemes on high street names
• Employee assistance program for health and wellbeing
• Cycle to work scheme and Gym membership offers
• For more information see visit our careers page

Job contact :

• Name : Nick Taylor
• Email : nick.taylor@dvsa.gov.uk

Recruitment team

• Email : dftrecruitment.grs@cabinetoffice.gov.uk